Effective Date: [Website Launch Date]

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Please read these Terms of Service ("Terms") carefully before using the website located at www.xcatholic.com (the "Site") or booking a spiritual direction session with xcatholic LLC ("xcatholic," "we," "us," or "our"). By accessing the Site, booking a session, or otherwise using our services, you agree to be bound by these Terms. If you do not agree, please do not use the Site or our services.

1. Description of Services
xcatholic provides non-religious spiritual direction and spiritual companioning services, primarily for individuals who have left, are questioning, or are navigating a transition away from the Catholic Church or other religious traditions. Our services are informed by the training and framework of the Center for Non-Religious Spirituality (CNRS) and the personal experience of our founder, a former Catholic deacon.
IMPORTANT — Please read carefully: Our services are NOT psychotherapy, counseling, medical treatment, or any other licensed mental health service. We are not a licensed therapist, psychologist, psychiatrist, social worker, or professional counselor, and nothing in our services should be understood as the practice of any licensed health profession. Our services are not a substitute for psychotherapy, medical care, or crisis intervention. If you are experiencing a mental health crisis, thoughts of suicide or self-harm, or a medical emergency, please contact emergency services immediately (in the U.S., call or text 988 for the Suicide & Crisis Lifeline, or call 911; outside the U.S., contact your local emergency number or crisis service), or seek help from a licensed professional.

2. Eligibility
You must be at least 18 years old and have the legal capacity to enter into a binding contract to use our services. By booking a session, you represent that you meet these requirements and that the information you provide is accurate.

3. Nature of the Relationship; Confidentiality
We are committed to treating what you share with care and discretion. However: • Our conversations are not protected by any legal privilege comparable to attorney-client, clergy-penitent, or licensed therapist-patient privilege, and are not "confidential" in the legal sense they would be with a licensed professional. • We are not aware of any legal
mandated-reporting obligation that applies to us in this role; however, if you disclose to us an intent or plan to harm yourself or another person, or the abuse of a child or vulnerable adult, we reserve the right (though not
an asserted legal duty) to contact emergency services, law enforcement, or another appropriate party if we believe it necessary to prevent harm.

• We may be required to disclose information in response to valid legal process (such as a subpoena or court order).

• Aside from the above, we will not share the substance of what you tell us with third parties without your consent, except with service providers who help us operate our business (see our Privacy Policy) or as necessary to protect our legal rights.

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4. Bookings, Fees, and Cancellations

• Sessions are booked and paid for through our online scheduling and payment providers (currently Calendly and Stripe).

• Fees for sessions are as posted on the Site at the time of booking.

•   Cancellation policy: You may reschedule or cancel at no charge with at least 24 hours' notice. Cancellations with less than 24 hours' notice, or missed sessions, will be charged the full session fee.

• Refund policy: Fees are non-refundable once a session has started. Cancellations made in accordance with the policy above receive a full refund or credit.

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5. Client Responsibilities
You agree to: provide accurate information when booking; provide accurate information on our Intake Form, attend sessions in a private, safe setting free from distraction where practicable; treat xcatholic and any staff with respect; and not use our services for any unlawful purpose.

6. No Guarantee of Outcomes
Spiritual direction is a personal and exploratory process. We make no promises, warranties, or guarantees regarding any particular outcome, result, insight, or resolution from our services.

7. Intellectual Property
All content on the Site, including text, graphics, videos, logos, and the "xcatholic" name and related branding, is owned by xcatholic LLC or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not copy, reproduce, distribute, or create derivative works from our content without our prior written permission, except for personal, non-commercial use (such as sharing a link to a YouTube video).

8. Disclaimers

The Site and our services are provided "as is" and "as available," without warranties of any kind, express or implied, including without limitation warranties of merchantability, fitness for a particular purpose, or non-infringement. we do not warrant that the site will be uninterrupted, secure, or error-free.

9. Limitation of Liability
To the fullest extent permitted by law, XCATHOLIC LLC and its owner, employees, and contractors will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, arising out of or related to your use of the site or our services. our total liability for any claim arising out of or relating to these terms or our services will not exceed the amount you paid us in the three (3) months preceding the claim. Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you.

10. Indemnification
You agree to indemnify and hold harmless XCATHOLIC LLC and its owner, employees, and contractors from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising out of your violation of these Terms or your misuse of our services.

11. Governing Law and Venue
These Terms, and any dispute arising out of or relating to them or our services, will be governed by the laws of the State of California, without regard to its conflict-of-laws principles, regardless of your country or state of residence and regardless of the fact that xcatholic LLC is a Washington limited liability company. Subject to Section 12 (Dispute Resolution), the state and federal courts located in California will have exclusive jurisdiction and venue over any dispute not subject to arbitration.

12. Dispute Resolution; Binding Arbitration; Class Action Waiver PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.

a. Agreement to Arbitrate. You and xcatholic LLC agree that any dispute, claim, or controversy arising out of or relating to these Terms or our services (a "Dispute") will be resolved by binding arbitration on an individual basis, rather than in court, except as set forth below.

1. Arbitration Rules. The arbitration will be administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules then in effect, conducted in Los Angeles, California USA in the English language, before a single arbitrator.

2. Class Action Waiver.  You and XCATHOLIC LLC agree that each may bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any purported class or representative proceeding.

3. Exceptions. Either party may bring an individual action in small claims court, and either party may seek injunctive or other equitable relief in court to protect its intellectual property rights or to prevent unauthorized access to or misuse of the Site, without first engaging in arbitration.

4. Opt-Out Right. You may opt out of this arbitration agreement by sending written notice to XCATHOLIC LLC 522 W. Riverside Ave., Suite N, Spokane, WA 99201 and an electronic copy to us@xcatholic.com within thirty (30) days of first accepting these Terms. If you opt out, disputes will be resolved exclusively in the state and federal courts located in California, as described in Section 11.

5. International Clients. If you reside outside the United States, mandatory consumer protection or arbitration laws of your country of residence may limit or override this Section, notwithstanding the parties' agreement.

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13. Severability
If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect, and the unenforceable provision will be modified to the minimum extent necessary to make it enforceable.

14. Force Majeure
We will not be liable for any failure or delay in performance due to causes beyond our reasonable control.
 
15. Entire Agreement; Modifications
These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and XCATHOLIC LLC regarding the Site and our services. We may update these Terms from time to time; the "Effective Date" above reflects the most recent version, and continued use of the Site or our services after changes take effect constitutes acceptance of the updated Terms.

16. Contact
xcatholic LLC
522 W. Riverside Ave., Suite N Spokane, WA 99201
Email: us@xcatholic.com
Registered Agent for Service of Process:
Northwest Registered Agent, Inc. 522 W. Riverside Ave., Suite N Spokane, WA 99201